Privacy Policy

Your Privacy Matters to Us

At Wag Central and TownHouse for Dogs & Cats, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect information provided through our websites, wagcentralct.com and townhousefordogs.com (collectively, the "Websites"), and through communications with our businesses.

This policy applies to information collected by Wag Central and TownHouse for Dogs & Cats and does not govern the privacy practices of third-party websites or services.

Collection of Personal Information

We collect personal information when you voluntarily provide it to us, such as when completing a contact form, requesting information, signing up for communications, or inquiring about our services.

Information collected may include your name, email address, mailing address, telephone number, and other details you choose to provide.

By submitting your personal information, you acknowledge that it may be collected, used, and disclosed as described in this Privacy Policy.

How We Use Your Information

We may use the information you provide to:

Respond to inquiries and communicate with you about our services.
Provide information related to your requests.
Send newsletters, announcements, surveys, and promotional communications when you have opted in.
Improve our websites, communications, and overall customer experience.
Support internal business operations and planning.

Marketing Communications

If you choose to receive marketing communications from Wag Central or TownHouse for Dogs & Cats, we may use your contact information to send relevant news, updates, promotions, and other communications.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our messages.

Sharing and Disclosure of Information

Third-Party Marketing

We do not share your personal information with third parties for their own marketing purposes without your consent.

Service Providers

We may work with trusted third-party service providers, such as email communication platforms, to support our business operations. These providers may access personal information only as necessary to perform services on our behalf and are not authorized to use it for unrelated purposes.

Legal Requirements

We may disclose personal information when necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

Business Transfers

If either business undergoes a sale, merger, or transfer of assets, personal information may be included among the transferred business assets, subject to applicable laws and privacy protections.

Cookies and Website Tracking

Our websites may use cookies, pixel tags, tracking links, and similar technologies to understand website activity, evaluate communication effectiveness, and improve the visitor experience.

These technologies may help us identify which pages are visited, understand browser capabilities, and measure engagement with our emails and websites.

Information collected through these technologies may be combined with information you voluntarily provide.

Aggregate Information

We may collect and analyze non-personally identifiable information about website usage for internal business purposes.

This may include website traffic, popular pages, visitor activity, and other general statistics that help us improve our services, communications, and marketing efforts.

Links to Third-Party Websites

Our websites may contain links to third-party websites or services. Wag Central and TownHouse for Dogs & Cats are not responsible for the privacy practices or content of these external websites.

We encourage visitors to review the privacy policies of any third-party websites they access.

Information Security

We take reasonable measures to protect personal information against unauthorized access, use, or disclosure.

While we work to safeguard the information entrusted to us, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable requirements.

Any updates will be posted on this page. We encourage visitors to review this policy occasionally to stay informed about how their information is handled.

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact either of our locations.

Wag Central Stratford
80 Hathaway Drive
Stratford, CT 06615
(203) 895-4202

TownHouse for Dogs & Cats Westport
1040 Post Road East
Westport, CT 06880
(203) 227-3276